What we do…

We design and deliver strategic Brand Engagement programs that spark meaningful connections, elevate brand awareness, and deliver measurable impact.

With a proven track record across industries, we help brands connect with both consumers and employees in ways that drive loyalty, advocacy, and long-term growth.

Our team brings deep expertise and a sharp understanding of the latest trends in brand engagement. Passionate, experienced, and results-focused, we work closely with our clients to achieve their goals—always delivering a high standard of service and strategic insight.

What We Mean by Brand Engagement

Brand engagement is the emotional and behavioral connection people form with a brand. It goes beyond awareness, focusing on building lasting relationships through meaningful interactions, shared values, and genuine connection. When customers and employees are truly engaged, they become loyal supporters, brand advocates, and active contributors to success.

Our Services

We offer a wide range of services to help our clients engage their target audiences, including:

  • Brand strategy and development

  • Exhibition Design & Management

  • Conferencing (UK & International)

  • Event Planning & Execution

  • Incentive and Rewards Programs

  • Digital Marketing & Social Media

  • Content Creation & Distribution

  • Measurement & Evaluation

Our Approach

We believe that people perform better when they are engaged. That's why we take a holistic approach to brand engagement, working with our clients to develop programs that are tailored to their specific needs and goals.

We believe that creativity is essential to success. That's why we are constantly innovating and looking for new ways to engage our clients' target audiences.

Events.

Design, delivery and management of conferences, product launches and exhibitions, trade-shows, experiential and training programmes across a wide range of industry sectors.

Communications.

Department 28 delivers impactful and engaging solutions regardless of the type of media or channel. The projects that we work on often span design, print, digital, video, animation and social.

Incentives.

Many years of experience in the design and delivery of hard-hitting and successful sales incentives. From ‘short sharp shock’ tactical programmes to annual rolling campaigns.